We encourage clients who are concerned about exposure to do Private, Duet & Trio sessions (this way YOU control your exposure & who you are around in our studio). We will continue Virtual Privates via Zoom also.
We will be offering a reduced Studio Group Class Schedule & will also continue to offer some Virtual Group classes via Zoom.
All instructors must wear a mask at all times, we encourage you to do so, but it's not mandatory for clients.
Grip Socks are mandatory.
New Vinyl covers for reformer straps for easier sanitation.
Classes are reduced to 4 per class to allow for proper social distancing of over 6 ft.
We are asking each client to wash your hands with soap and water before and after your session vs. using just hand sanitizer. We will also be washing our hands between each client.
There will be hand sanitizer available in the studio to use throughout your session.
We will allow 30 minutes between appointments & classes so that all surfaces can be sanitized between clients including doorknobs, desktops and any and all equipment and surfaces touched by human hands.
You must sign a COVID-19 Addendum waiver to participate in ANY studio (in person) activities.
In addition, we have added an air purification system that does 3 air purification exchanges per hour to further ensure our safety.
Class Cancellation Policy
Pilates Haus has a strict 24 hour cancellationpolicy for all classes. Cancellations made with less than 24 hours notice will result in the loss of a class for all clients with single or package pricing options.
Class No Show Policy
If you are not going to make it to class please cancel to allow another client to take your spot. Absence to class without a cancellation will result in loss of a class.
Private, Duet & Trio Appointment Cancellation Policy
Private, Duet & Trio Sessions have a strict 24 hour cancellation policy. If you need to reschedule, cancel, or miss your session, you will be charged for the full cost of the session or one will be deducted from your package.
Class Switch Policy
Class switches are not permitted. Late switches cause open reformers in waitlisted classes, which prevents a fellow client from getting into class. Please only book classes you can definitely attend.
Our system will automatically add you to class if a spot becomes available up until 1 hour before the start time of class. Standard cancellation policies apply. If you anticipate you will not be able to attend class, simply remove yourself from the waitlist 24 hours in advance to avoid late cancel fees. You will receive an email or text notification confirming when you have been added to class from the waitlist.
Clients may extend the expiration date of unused credits for 30 days at the cost of $10 / class & $15 / private session. To extend your package call us!
Also, please silence your cell phone so others can focus and enjoy class and socks with grip on bottom (Pilates grip socks) are required - we do have these available for purchase.
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